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Your account details, transaction history, and personal information are handled with clear rules at sungaytoto. This page explains exactly what data we collect, how it is used, where it is stored, and what choices you have — so you know what to expect every time you log in or complete a payment through DANA, GoPay, or LinkAja.
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you connect, whether that is DANA, GoPay, or LinkAja. We also collect data generated by your activity: login timestamps, transaction records, device type, and pages visited within the site. This information is used to operate your account, process payments you initiate, respond to support requests, and maintain the security of your session. We do not sell your personal data to third parties. Where we work with service providers — for example, infrastructure or fraud-detection tools — those providers are bound by data-handling terms that restrict them from using your information for their own purposes. Data transfers across borders follow applicable law and depend on eligible regions. Availability of certain services, including payment rail access, is subject to local law where you are located. We retain account data for as long as your account remains active and for the period required by applicable record-keeping obligations. You can find the current state of your stored information in your account dashboard after login.
Payment records tied to your DANA wallet — deposit amounts, timestamps, and confirmation references — are stored securely in your account history and accessible from your transaction log after login.
Every GoPay transaction initiated from your account is logged with a reference number. If a payment requires clarification, our support team uses that reference to trace the record on your behalf.
LinkAja payment entries appear in the same transaction history as other wallet methods. The record shows the date, amount, and status so you can verify any entry without contacting support.
Login events — including device type and session timestamps — are recorded to help detect unusual access patterns. You can review recent login activity from the security section of your account dashboard.
This policy covers every interaction between you and sungaytoto directly — from account registration through to payment processing and support. Understanding its scope helps you know exactly which activities fall under our data-handling commitments and which involve third-party services with their own separate policies.
Registration, login, password changes, and session management all fall within this policy. Data collected at these points — email, device identifiers, timestamps — is governed by the rules described here.
Payment activity processed through your account, including records from DANA, GoPay, and LinkAja, is covered. We hold transaction data according to the retention periods set out in this policy.
Pages you visit, game lobbies you open, and features you interact with on our site are logged for operational and security purposes. This data is used internally and is subject to the same protections.
External services — your DANA, GoPay, or LinkAja app, your mobile network, or any external link you follow from our pages — operate under their own privacy terms. We are not responsible for data practices outside our platform.
You have practical choices about how your data is handled. Reviewing your stored information is straightforward: open your account dashboard after login and navigate to the profile or transaction history section — the current state of your records is shown there without needing to contact support. If any detail is incorrect — a contact address, a linked payment method, or account preferences — you can update it directly from the account settings page. For data questions that go beyond what the dashboard shows, our support team can assist. Submit a request through the contact path listed in the support section below, and include your account reference so the team can locate the correct records. Where local law grants additional rights — such as requesting deletion or restricting processing — availability depends on your eligible region and applicable local regulations.
Your transaction history, login events, and stored profile details are accessible from the account dashboard. No support request is needed for routine data review — the dashboard shows the current state after login.
Update your contact information or linked wallet directly in account settings. Changes take effect immediately and are reflected in future correspondence and transaction records.
For questions not resolved by the dashboard, contact support with your account reference number. The team will locate the relevant records and respond through the same channel you used to reach us.
If any part of this policy is unclear in relation to your specific account or payment method, send a written question to our support address. We will respond with the specific section that applies to your situation.
Privacy questions and data requests are handled by our support team. Use the contact path that suits your situation — email for formal requests, live chat for faster clarification, and the account dashboard for routine self-service tasks like reviewing transaction records tied to DANA, GoPay, or LinkAja.
Send formal data requests or written privacy questions to our support email. Include your account reference number and a description of the specific record or policy point your question concerns. We will respond through the same address.
For quicker clarification on how a specific policy clause applies to your account, open the live chat from your account dashboard. The team can point you to the relevant section or escalate to a written response if needed.
Many data questions can be resolved without contacting support. Log in and go to the transaction history or profile section — your records, linked payment methods, and recent session activity are all visible there.
Data protection at sungaytoto is built into account operations, not added as an afterthought. Connections to the site use encryption in transit so that information you submit — including payment confirmations through DANA, GoPay, or LinkAja — is not exposed during transfer. Cookies on the site are used for session management and operational analytics; you can review and adjust cookie preferences through your browser settings. Account data is retained for the period your account is active plus any additional time required by applicable record-keeping obligations, after which it is deleted or anonymised. Access to personal data within our operations is limited to the teams that need it to perform their function — account operations, fraud review, and support. To request a change to your stored details or ask about retention periods that apply to your specific account, contact support using the paths listed in the section above.
Data you submit — registration details, payment confirmations, and account updates — travels over encrypted connections. This applies to every interaction with sungaytoto, including payment flows through DANA, GoPay, and LinkAja.
Cookies support session continuity and site analytics. They do not store payment credentials. You can review which cookies are active and adjust preferences through your browser's privacy or cookie settings at any time.
Your account records are kept for as long as your account is open and for the period required under applicable law after closure. When retention periods expire, data is deleted or anonymised. The current retention state is not shown in the dashboard but can be requested via support.
Personal data is accessible only to staff performing account operations, fraud review, or support functions. Each access is logged. If you suspect unauthorised use of your account, report it through live chat or email support immediately.
These are the questions we receive most often about how personal data is handled at sungaytoto. If your question is not covered here, use the support contact paths listed above.
We collect the details you enter during registration — name, contact information, and your chosen login credentials. Once active, your account also generates data: login timestamps, device type, transaction records from DANA, GoPay, or LinkAja, and pages you visit on the site.
Log in and open your account dashboard. The transaction history section shows payment records, and the profile section shows stored contact details and linked wallet information. For data not visible in the dashboard, submit a request to support with your account reference number.
We do not sell your data. Where we use third-party service providers — such as infrastructure or fraud-detection tools — they operate under data-handling terms that prohibit them from using your information for purposes outside our service. Payment rails like DANA, GoPay, and LinkAja operate under their own separate privacy terms.
Records are retained for as long as your account is active, plus any additional period required by applicable law after account closure. When that period ends, data is deleted or anonymised. You can ask support for clarification on the retention period that applies to your specific account.
Yes. Open account settings after login to update your contact details, linked payment method, or communication preferences. Changes take effect immediately. For corrections that cannot be made through settings — such as identity details submitted at registration — contact support with your account reference.
Send a written request to our support email with your account reference number and a clear description of your concern. For quicker questions, live chat is available from the account dashboard. Formal requests will receive a written response through the same channel you used to contact us.